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Support Tiers
Clarity
Direction Only-
“Tell me what to do.”
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This is for someone who wants expert direction, but plans to execute on their own.
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Fully DIY after the session
Level of Support:
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One focused strategy session
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Clear breakdown of what needs to be done
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Simple, prioritized action steps
Client Experience:
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Leave with answers and a plan
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Minimal hand-holding
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Fully DIY after the session
Foundation
Guided Setup -
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“Help me get this set up right.”
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This is for someone who wants more than advice—they want help putting key pieces in place.
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​Level of Support:
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Strategy + structured guidance
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Core elements outlined or lightly built
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Templates, examples, or frameworks to follow
Client Experience:
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Not starting from scratch anymore
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Still execute, but with direction and tools
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Moderate support, but not ongoing
Build
Hands-On Development -
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“Let’s make this work well.”
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This is for someone who wants things built out more fully and done correctly the first time.​
Level of Support:
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Deeper involvement in building or refining
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Customization to their business
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Problem-solving and adjustments along the way
Client Experience:
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Less guesswork, less rework
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Things feel more complete and functional
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Collaborative, but still shared responsibility
Signature Partnership
High-Touch Support -
“I don’t want to do this alone.”
This is for someone who wants ongoing support while they implement.
Level of Support:
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Ongoing access for questions and guidance
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Real-time feedback and adjustments
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Support through decision-making and execution
Client Experience:
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They feel supported the whole way through
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Faster progress, fewer mistakes
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You’re a partner, not just a consultant
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